Real experiences from families I’ve helped achieve homeownership
Considering we were 14 hours away the team kept us very informed and made this a very seamless process👍👍
— Preston H.
A smooth and painless process from start to finish with Austin Bates and his team. If you’ve ever had to go through the financing process, it’s an absolute nightmare and easily the worst and most annoying part of buying a home. Austin Bates and his team made it seamless and easy! I will definitely use them again and would highly recommend to friends and family. Thank you Bates Team!!!
— Kelsey S.
Austin and his team were awesome! We were in the middle of a nightmare situation with the lender we were told we had to use for a new build when we reached out to Austin. Him and his team jumped in and made the process so much easier. They were very knowledgeable, professional, responsive and easy to work with. We highly recommend Austin and his team!
— Nichole Weisheit
Austin Bates and his team are THE best lenders I have ever used to finance my new home. I have used Austin and his team twice now with stellar results both times and the entire lending process was done with ease, kindness and understanding. I will definitely be using him again in the near future! Thank you Austin!
— Theresa Campbell
I had an amazing experience with VIP Mortgage when I purchased my home in 2023, so when I recently found myself needing assistance with a very unique document request related to my original loan, I didn’t hesitate to reach out. Even though it had been nearly three years since my closing, the team was just as responsive, professional, and helpful as I remembered. They took my request seriously and quickly tracked down the information I needed within just a few hours. In today’s world it’s rare to find a company that continues to provide exceptional customer service long after the transaction is complete, but Andrew did exactly that. His willingness to go above and beyond years later speaks volumes about their commitment to their clients. So grateful for the assistance and highly recommend Andrew and The Bates Team to anyone looking for a team that truly cares about the people they serve!
— Ali Porter
Todo ecxelente
— Felipe Glez H.
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